Refund policy

Return & Refund Policy

Because every piece is printed to order just for you or a hand painted original, we are unable to accept returns or exchanges for reasons such as change of mind or incorrect size selection. We encourage you to review product descriptions carefully before purchasing.

We've got you covered if something goes wrong.

If your order arrives damaged, defective, or with a print quality issue, we will make it right — no questions asked. Simply contact us at [your email] within 30 days of delivery with:

• Your order number
• A photo of the item showing the issue

We'll send a replacement or issue a full refund at our discretion.

Please note:

• Orders are sent to production within 24 hours of purchase and cannot be cancelled after that point
• Colors may vary slightly from what you see on screen due to differences in monitor settings and print processes — this is not considered a defect
• We are not responsible for delays caused by shipping carriers, but we will work with you to resolve lost package situations

For any questions, reach out to us at hello@jessicaleguinart.com — we're happy to help.